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Privacy Policy

Effective Date: April 2026
Welcome to Shop Nascors.

We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa and, where applicable, international privacy regulations.
 
By using our website www.shopnascors.com, you consent to the practices described in this Privacy Policy.
 
1. INFORMATION WE COLLECT
When you visit or make a purchase on our website, we may collect the following personal information:
1.1 Personal Identification Information

  • Full Name

  • Company Name (if applicable)

  • Email Address

  • Telephone Number

  • Billing Address

  • Delivery Address
     

1.2 Transaction Information

  • Products purchased

  • Order history

  • Payment confirmation details

  • Invoice and quotation records
     

1.3 Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage analytics

  • Website browsing behaviour
     

1.4 Marketing Information

  • Newsletter subscriptions

  • Promotional communication preferences

  • Customer feedback or survey responses
     

2. HOW WE USE YOUR INFORMATION
Your personal information is collected for the following purposes:

  • To process and fulfil your online orders

  • To arrange delivery and logistics

  • To provide customer support and after-sales service

  • To issue invoices, quotations, and payment confirmations

  • To improve website functionality and user experience

  • To communicate with you regarding promotions, specials, and product updates

  • To prevent fraud and secure our online platform

  • To comply with legal and tax obligations

We only collect information that is necessary for legitimate business purposes.
 
3. PAYMENT SECURITY
Shop Nascors does not store your full banking or card details on our servers.
All online payments are processed through secure third-party payment gateways that use encrypted SSL technology and comply with industry-standard security protocols.
We may receive payment confirmation information, but sensitive payment credentials remain protected by the payment provider.
 
4. SHARING OF PERSONAL INFORMATION
We respect your privacy and do not sell or rent your personal information.
We may share your information only with:

  • Courier and delivery service providers

  • Payment gateway providers

  • IT hosting and website maintenance providers

  • Regulatory or legal authorities where required by law

  • Internal Nascor Solutions administrative and support teams

All third parties are expected to maintain confidentiality and comply with applicable data protection laws.
 
5. COOKIES AND WEBSITE TRACKING
Our website uses cookies and similar tracking technologies to:

  • remember your shopping cart

  • improve website speed and performance

  • analyse visitor traffic

  • personalise your browsing experience

  • assist with remarketing campaigns

You may disable cookies through your browser settings, although some website functionality may be affected.
 
6. EMAIL MARKETING AND COMMUNICATION
Where you opt in, we may send you:

  • promotional offers

  • new product launches

  • discount notifications

  • abandoned cart reminders

  • company news

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.
 
7. DATA STORAGE AND SECURITY
We take all reasonable technical and organisational precautions to prevent:

  • loss of personal information

  • misuse

  • unauthorised access

  • disclosure

  • alteration

  • destruction

Our website is protected through secure hosting, SSL certificates, password controls, and restricted administrative access.
Despite our best efforts, no online platform can guarantee absolute security, and users share information at their own risk.
 
8. RETENTION OF INFORMATION
We retain customer information only for as long as necessary to:

  • complete transactions

  • comply with tax and accounting regulations

  • provide warranty or support services

  • maintain legal records

Thereafter, information is securely deleted or anonymised.
 
9. YOUR RIGHTS UNDER POPIA
You have the right to:

  • request access to your personal information

  • request correction or deletion of your information

  • object to processing for direct marketing

  • withdraw consent where applicable

  • lodge a complaint with the Information Regulator of South Africa

Requests may be submitted using the contact details below.
 
10. THIRD-PARTY LINKS
Our website may contain links to external websites or supplier platforms.
We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies separately.
 
11. CHILDREN'S PRIVACY
Our website is not intended for persons under the age of 18 without parental or guardian supervision.
We do not knowingly collect information from minors.
 
12. CHANGES TO THIS POLICY
Shop Nascors reserves the right to update or amend this Privacy Policy at any time.
Changes will be posted on this page with the revised effective date.
​
POPIA COMPLIANCE NOTICE
By using this website and submitting your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your information as described herein.

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